Legal · EU Compliance

GDPR Compliance

Last updated: June 1, 2026

Genpixl is committed to full compliance with the General Data Protection Regulation (GDPR), which regulates the processing of personal data for individuals within the European Economic Area (EEA). This page explains your rights and how we handle your data.

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This policy applies specifically to users located in the European Economic Area (EEA). If you are outside the EEA, please refer to our Privacy Policy.

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Overview

GenPixl acts as the Data Controller for the personal information you provide when creating an account. When using our AI services, some data may be processed by third-party subprocessors, such as our payment provider Creem and our AI API providers.

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Lawful Basis for Processing

We process your personal data based on the following lawful bases:

Contractual Necessity

To provide our services to you as described in our Terms of Service.

Legitimate Interests

To improve our services, maintain security, and prevent fraud.

Consent

When you have given us clear consent to process your personal data for a specific purpose.
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Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data that we hold about you.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure ("Right to be Forgotten")

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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Data Transfers Outside the EEA

Your personal data may be transferred to, and processed in, countries outside of the EEA. When we do so, we ensure that adequate safeguards are in place to protect your data as required by the GDPR, including Standard Contractual Clauses (SCCs) where applicable.

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Exercising Your Rights

To exercise any of your GDPR rights, or if you have any questions about how we handle your data, please contact our Data Protection contact:

We have one month to respond to your request from the date it is received.

Data Protection Contact

For GDPR-related requests and inquiries, contact us at:

Email: support@genpixl.com

You also have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.